Payment & Refunds Policy
This page explains how Force Urbania Rental asks for payment, how cancellations are handled and how refunds are returned. The exact terms for your trip, including any advance amount, are always confirmed in your written quotation. Questions can go to the Contact page.
Force Urbania Rental is a unit of XploreWorld360.
Payments
Payment details and any advance amount are stated in your quotation. We confirm receipt of every payment.
Cancellations
Cancellation terms depend on how close to the travel date you cancel. The exact terms that apply to your trip are confirmed in your booking quotation, so please contact us as early as you can.
Refunds
Where a refund is due under the terms confirmed in your quotation, it is returned to the original payment method. Please allow reasonable time for the payment provider to process it.
Questions
If you have a question about a payment or refund, contact us using the details on the Contact page and quote your booking details.
Frequently asked questions
Where do I find the cancellation terms for my trip?
In your written quotation. Cancellation terms depend on how close to the travel date you cancel.
How are refunds paid?
Where a refund is due, it is returned to the original payment method. Allow reasonable time for your payment provider to process it.
Is an advance payment required?
Any advance amount is stated in your quotation. We confirm receipt of every payment.
Who do I contact about a payment question?
Use the details on the Contact page and quote your booking details.
Need anything explained?
Send us your trip details and we will answer in writing before you book.